Ascend Managed Service: RMM software for IT security

Comprehensive protection and efficiency with RMM software

The "Ascend Managed Service Package 'Client' Standard" is your comprehensive solution for remote monitoring and management (RMM). This package, based on the advanced functionality of N-able RMM software, offers a variety of services aimed at managing your IT infrastructure efficiently and securely.

Features and benefits

Remote maintenance software with taskbar application: Enables you to remotely control your IT systems quickly and efficiently, directly via the taskbar for immediate access.
Daily monitoring: With our RMM software, we monitor critical system components such as anti-virus, hard disk status and fill level as well as Windows services and event logs on a daily basis. In addition, we offer an Active Directory user check with regard to the last login date and the last password change.
Daily alerting through monitoring: Receive reliable alerts directly into our centralized ticketing system at ASCEND to enable quick responses to potential issues.
Weekly summary report: Comprehensive reports that give you an overview of the status of your IT infrastructure and enable you to take proactive action.
Managed anti-virus license: Secure your systems with our high-quality anti-virus solution, which is integrated into the service package.
Web filter: Provides additional protection by blocking dangerous or inappropriate web content.
Clean up temporary files and event log entries (quarterly): Keep your systems clean and efficient by regularly removing unnecessary data.
Installation of the latest security updates: Our RMM software ensures that your systems are always provided with the latest security updates, automatically released after a thorough risk classification.

Your advantages

With the "Ascend Managed Service Package 'Client' Standard", you benefit from an efficient and secure IT environment. Our service not only ensures constant monitoring and maintenance of your systems, but also a proactive response to security threats and system problems. Reduce downtime and improve the performance of your IT infrastructure with our comprehensive RMM service package.