IT System House in Nuremberg

Since our founding, we have been transforming IT challenges into elegant solutions – this is the standard we hold ourselves to!

With ASCEND, Your IT is Inconspicuous. It Just Runs.

Do you need a professional service provider for your IT infrastructure?

Then ASCEND is the right place for you. As a reliable partner, we look after your networks, hardware and telecommunication.

We are also happy to support you in creating data protection and security concepts or other security-relevant topics.

We offer you first-class service, state-of-the-art technologies und technical expertise for your individual and flexible IT solutions.

Managed Services

SD-WAN

System
Integration

Managed Client

Managed Server

Wireless / Wi-Fi

Office 365

eMail

Managed Antivirus

Managed Firewall

Network Support

Networks

Locally

Wireless

Video Conferencing

IT Support / Infrastructure

Remote Control

Hardware Monitoring

Mobile Device Management (BYOD)

Server and PC Cleaning

User
Management

IT Infrastructure
Analysis

Virtualization

Internet Connection

PBX

IT Security

Backup

Update and Patch Management

IT Emergency Planning

Monitoring Critical Systems

Encryption

Server Room Planning

Antivirus & Firewall

UPS Solutions

Vulnerability Management

Managed Services

System Integration

Because of a rigid IT structure companies often slow down when they change proven processes. ASCEND prefers to take the efficient and sustainable route here.

Based on your products, services or processes, we adapt the IT infrastructure individually for you. This way IT simplifies your work and you achieve top performance.

Managed Client

With the Managed Client, we control all processes associated with the client system. Access to data or applications, individual licensing and much more is included here. We adapt these services to your needs.

Your employees operate the end devices either at a fixed or a mobile workstation. You always keep track and can work smoothly.

Managed Server

Servers with best access times, blazing fast system upgrades, instantaneous email retrieval, and more – enjoy the continuous operation of Ascend’s reliable Managed Server systems.

If you wish, we also procure hardware and accessories. Together with you, we plan the optimal server solution to ensure that your operation runs financially efficient and stable.

Wireless / Wi-Fi

The realization of solid networks was one of the main reasons for the founding of ASCEND. Since then, we have been able to implement the ideal network solution for every customer.

We also have the right solution for you.

Office 365

Before your business can take full advantage of the potential of Office 365, the cloud environment must be migrated and set up. With our help you can relax.

We are happy to support you so that you can concentrate fully on your business success.

eMail

As part of a multi-level security concept, we take care of your e-mail security. This includes, among other things, data protection compliant archiving, antispam and antivirus.

We are at your side for advice and implementation.

“The ASCEND-LTE solution enabled maximum down and upload speeds. This allowed us to run a smooth PACS RIS Video radiology operation in remote locations teleradiologically.
Without ASCEND, this would not have been possible.”

Dr. med. Wilke Specialist in Diagnostic Radiology

Network Support

Networks

At ASCEND, your networks are 100% in competent hands. Our IT experts ensure that your company network works and is always available. Faulty components or failures are immediately noticed and corrected by proactive monitoring.

Locally

A local network should be professionally structured and configured. This enables stable communication and fast data exchange. Good planning is essential for this. Contact us early. We are happy to support you right from the start.

Wireless

Of course, you want a wireless Internet connection that is powerful in all rooms of your company. We advise you on transmission rates, radio frequencies, positioning of access points and other requirements.

With our experience and, if necessary, a Wi-Fi simulation, we will find the best solution for you.

“Thanks to ASCEND, we were able to further develop the IT infrastructure in such a way that it now works reliably and safely. Mr. Fickeis and his team also support us in meeting the extremely high data protection requirements of our customers, which we have as a call center. Even in emergencies, the response times are very short.
Thank you very much for the long-standing – good cooperation.”

Karl Mökesch Managing Director

IT Support / Infrastructure

Remote Control

We safely and quickly maintain your systems remotely. For this purpose, our technicians establish a remote connection to the device to be maintained. This way, faults and errors can often be corrected. The advantages are obvious: corrections and adjustments are implemented in a timely manner, while resources are spared.

Hardware Monitoring

We proactively build and monitor your systems. This enables us to detect weak points at an early stage and eliminate faults before the function is compromised.

Redundancy and monitoring make it possible to maintain systems while operational. This makes the system highly stable.

Mobile Device Management

Mobility is important so that your company can work flexibly and effectively. If an employee’s device is lost, our mobile device management provides you with the security you need. For example, you can use it to locate the device in compliance with data protection regulations or delete the data on the device.

This ensures a balance between productivity and safety.

Server and
PC Cleaning

PCs and servers need professional cleaning. Otherwise, contaminants will reduce performance over time. This can lead to overheating and short circuits. We clean your devices properly (including mouse, keyboard, screen and other accessories). We then perform a functional test. To not disrupt business operations, we also clean outside business hours.

User
Management

Your employees need access to certain data and applications. You can control and individually assign access rights via our user administration (e.g. according to department, responsibility, specialist area or other criteria). We then transfer these specifications to your IT landscape.

Each user gets exactly the access rights he or she needs.

IT Infrastructure
Analysis

We are happy to advise you on your IT processes, IT security or your entire infrastructure. It is particularly important for us to identify at an early stage where performance bottlenecks and sources of error can occur.

This is the most sustainable approach to ensure the smooth operation of your IT.

Virtualization

Use your IT infrastructure efficiently and save costs at the same time – with virtualization you achieve exactly that!

You can also deploy your workstations centrally through preconfigured virtual systems. The individual users can then access their workstation from anywhere.

PBX

You can use either a traditional or a virtual PBX these days. Both have their advantages and features.

As your IT service provider, please consult us to clarify your requirements and find the smartest solution.

Internet Connection

Today, data volumes continue to increase in most companies. Let us advise you before your connections reach their limits.

We will find a solution to cover your data volume securely and economically. This is especially true if you connect multiple locations or branches.

“Following the departure of our system administrator, ASCEND helped us regain control of our IT within a few days. Thanks to the help of ASCEND, we were quickly able to continue working and minimize the damage caused by the previous person responsible. Additionally, ASCEND supports us in data protection and security issues so that we can work safely in the future.
A shout of praise to the entire ASCEND team!“

Ben Ongon Managing Director

IT Security

Backup

You need a convenient solution for storing and archiving your valuable data.

As a system house, we have experience in this. Together with you, we develop the right concept for you. We also support you during the implementation as much as you wish.

Update Management

We always keep your systems up-to-date. Updates and patches are installed regularly. Our regular analysis enables you to keep track of the condition of your IT (infrastructure). This helps when you, for example, audit your IT infrastructure.

All processes are centralized and automated so that your business runs smoothly.

IT Emergency Planning

We have procedures ready for realistic emergency scenarios and work with you to implement them on site. Your employees will then know exactly what to do when these situations arise. In an emergency, this saves valuable seconds.

Depending on demand, spare parts or even entire systems are stored to be able to react quickly.

Monitoring Critical Systems

Acting instead of reacting is an important principle for good IT! In many cases, a failure is announced long in advance. Monitoring by ASCEND makes early detection of potential issues, such as hardware failures and resource bottlenecks, possible. Your business operations continue unaffected while we fix the problem.

Encryption

We encrypt your sensitive data in such a way that unauthorized persons cannot see it under any circumstances. Encrypt your USB sticks, mobile phones, tablets or other mobile storage media.

Directories, hard drives, and e-mail can also be protected at your fixed workstation. Your data security is significantly increased and the risk of data theft is reduced.

Server Room
Planning

Ideally, we are involved in projects from the very beginning. Therefore we will be happy to advise you already when you plan your server rooms. If you wish, we will also take over the task completely. We plan all important details such as room planning, video surveillance, access control, up to the power supply itself.

We look forward to hearing from you.

Antivirus & Firewall

Two essential components of your IT security are: an up-to-date virus scanner and a powerful firewall.

We keep your antivirus software up-to-date at all times and effectively protect your business against unauthorized access, data theft, and viruses. Please contact us!